Privacy Policy

PRIVACY NOTICE
Last updated February 12, 2025

This privacy notice for Camden Ai Limited ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our platform website at www.vennflow.com or any website of ours that links to this privacy notice.

  • Engage with us in other related ways, including any sales, marketing, or events.

1. What Information Do We Collect?

Personal Information You Provide to Us

We collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Job title

  • Usernames and passwords

  • Billing details (processed via Stripe – Stripe Privacy Policy)

  • Contact preferences

  • Social media login details (if applicable)

We do not knowingly collect data from or market to children under 18.

Information Automatically Collected

When you use our Services, we may collect certain information automatically, such as:

  • Device Data: Browser type, IP address, device name, operating system.

  • Log Data: Access timestamps, activity logs, error reports.

  • Location Data: If location services are enabled.

  • Tracking Technologies: Cookies and similar tracking tools.

2. How Do We Process Your Information?

We process personal data for the following purposes:

  • Account creation and authentication.

  • Service delivery, support, and order management.

  • Security and fraud prevention.

  • Communications, including marketing (opt-out available).

  • Compliance with legal obligations.

3. What Legal Bases Do We Rely On?

For users in the EU/UK, our data processing is based on:

  • Consent (which you may withdraw at any time).

  • Contractual necessity (to provide Services).

  • Legal obligations (e.g., fraud prevention, regulatory compliance).

  • Legitimate interests, including business analytics.

For users in California (CCPA/CPRA) and U.S. states with privacy laws, you have:

  • The right to opt-out of data selling/sharing.

  • The right to request deletion or correction of personal information.

  • The right to access and restrict processing of your data.

4. Do We Share Your Personal Information?

We may share your information with:

  • Third-party service providers (e.g., payment processors, analytics tools, cloud services).

  • Law enforcement agencies, if required by law.

  • Business partners or acquirers in case of a merger, sale, or restructuring.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, analytics, and security. You can control cookie preferences via your browser settings. See our [Cookie Policy] for details.

6. Data Retention

We retain your information only as long as necessary for the purposes outlined in this notice. When no longer required, we securely delete or anonymize data.

7. How Do We Protect Your Data?

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure.

8. Your Privacy Rights

Depending on your location, you may have rights including:

  • Access and correction of your personal data.

  • Requesting deletion of your information.

  • Opting out of targeted advertising.

  • Restricting data processing or withdrawing consent.

To exercise these rights, contact us at hello@vennflow.com or submit a Data Subject Request Form.

9. AI and Automated Decision-Making

If we use AI-based tools for automated decision-making, we will provide transparency about its impact and your ability to opt-out where applicable.

10. International Data Transfers

We may process data in locations outside your country. When transferring data internationally, we implement safeguards such as:

  • Standard Contractual Clauses (SCCs) for EU/UK users.

  • Adequacy decisions where applicable.

11. Changes to This Privacy Notice

We may update this notice periodically. The latest version will be posted on our website with the "Last Updated" date.

12. Contact Us

For any questions about this privacy notice or to exercise your rights, contact us at:

Your Data. One Platform. Endless Possibilities.

Unify your data, unlock actionable insights, and elevate your business growth with VennFlow’s omnichannel analytics platform.

Book a discovery call

Book a discovery call

Your Data. One Platform. Endless Possibilities.

Unify your data, unlock actionable insights, and elevate your business growth with VennFlow’s omnichannel analytics platform.

Book a discovery call

Book a discovery call